Me and my business

MECA Services South-West was established in April 1998 as an independent family-run garage business. The proprietor, Jennifer Riach, was born and brought up in Devon and having taken over MECA Services in 2007 and she is extremely proud to be part of the local community and economy. Customers often ask Jennifer and her team what 'MECA' stands for - it is "Mechanical Engineering, Care Assured" and that is exactly what MECA Services offers!

When you choose an independent garage from the +13,000 that there are you need to be sure you are in safe hands. That’s why only the best independent garages are asked to join the Good Garage Scheme - a quality assurance membership scheme designed as a point of contact for customers to locate reliable trustworthy garages. As a member of the scheme, MECA Services’ customers are assured of professional repairs and servicing whilst also being able to check the garage’s feedback with the scheme. A strict Code of Conduct is adhered to under the scheme and Jennifer welcomes such feedback received from her many happy customers.

Jennifer and her team offer the solution to all your mechanical problems from MOTs, servicing, brake repairs and air conditioning, to more complex problems, on all make of cars and light commercial vehicles. Jennifer also guarantees all work carried out, where prices will also be cheaper than most main dealerships and extremely competitive to other similar local garage businesses.

So as an independent, award winning, lady owned business, Jennifer believes that MECA Services brings a friendly, professional customer approach and values, which are echoed throughout our entire business ethics. Everything about our business aims to reflect quality of service at the best price to our customer.

"Our many female customers use my garage services because they feel comfortable with the service and help they receive. We are proud to be able to offer free vehicle health checks aimed at women car owners to ensure that your personal safety is not compromised. During these open days our friendly professional team of mechanics and techincians will offer advice and demonstrations on the fundamentals of safety, including how to look after your car, what to carry in the boot and basic things like how to check tyre pressures and change a tyre.

A female-friendly independent garage is definitely the best choice for men as well of course! I understand that women are discerning shoppers who know what they want, expect great value for money and go elsewhere if they are not happy. So garages that get customer services right for women automatically provide a higher standard for men too."

Jennifer has won two awards since taking over MECA Services - Exeter's Federation of Small Businesses 2009 Employer of the Year and 2009 Small Business of the Year Finalist Award.